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CEO Letter

CEO Letter

The Hines Standard represents the global real estate benchmark for value creation, integrity, service and quality for all clients.

All Hines products and services are of the highest standard as appropriate for the mission.

The Hines employee is the greatest example of the Hines Standard and the company’s most valuable asset.

Hines is committed to fostering an inclusive culture where diversity is respected and valued.

We will continually strive to be the industry leader in sustainability and the premier real estate company in the world.

Hines’ Guiding Principles

To be a sustainable, best-in-class firm requires us to embrace the creative thinking of a diverse workforce.

The theme of our sixth annual sustainability report is Embracing Diversity. In the following pages, we highlight diversity in all its forms—product and place, innovation and services and very importantly, people and ideas. We draw together diversity and sustainability because we believe that to be a sustainable, best-in-class firm requires us to embrace the creative thinking of a diverse workforce.

Since our employees have been, and will always be, our most valuable asset and the driving force behind our success, we are focusing a great deal of attention on fostering a business culture that embraces diversity and creates favorable conditions for new voices to thrive and be heard. We see a commitment to workforce diversity not only as a business imperative, but integral to our sustainability efforts.

We understand that the real estate industry has historically lacked diversity, and we want to be a leader in changing that. We want to reflect the clients, tenants, partners and communities we serve and we want different views enabling us to adapt quickly to shifting market needs and strategic opportunities. In this report, we share some of the ways we are establishing and communicating our vision of a more diverse and inclusive workforce.

Just as we seek to embrace cultural diversity, we are also adapting as an organization to better respond to market needs and global investment opportunities. In the chapter on Diverse Ideas, we highlight how Hines is harnessing the power of research, innovation and technology to stay at the forefront of real estate and investment management. We acknowledge our diverse investors—institutions and individuals around the globe who have entrusted Hines to create value and returns on their investment. And we present the diverse products and services that comprise our portfolio and operations.

Over the past 60 years, we have grown and changed in ways Dad could never have imagined. In the decades to come, I know that as the firm continues to move in new directions, into new places and products with new people, our culture will be the constant that will sustain us.

Jeffrey C. Hines
President
Chief Executive Officer

The Hines Standard represents the global real estate benchmark for value creation, integrity, service and quality for all clients.

All Hines products and services are of the highest standard as appropriate for the mission.

The Hines employee is the greatest example of the Hines Standard and the company’s most valuable asset.

Hines is committed to fostering an inclusive culture where diversity is respected and valued.

We will continually strive to be the industry leader in sustainability and the premier real estate company in the world.

Hines’ Guiding Principles